Newest KB Articles Recent additions to the knowledge base from Inttensity http://support.ad-mays.com/KB/browse.aspx
Sun, 20 May 2012 12:21:29 GMT
SmarterTrack Professional 7.4.4338 Notification System http://support.ad-mays.com/KB/a27/notification-system.aspx Fri, 30 Mar 2012 15:47:40 GMT kbarticle27 This article explains the use of the notification system on the Social Media Command Center. FAQ http://support.ad-mays.com/KB/a26/faq.aspx Fri, 16 Mar 2012 17:39:55 GMT kbarticle26 FAQ Pages for Social Media Command Center Customer Service http://support.ad-mays.com/KB/a25/customer-service.aspx Fri, 16 Mar 2012 17:05:07 GMT kbarticle25 This article explains the use of the customer service portal for the Social Media Command Center. Common Categories http://support.ad-mays.com/KB/a24/common-categories.aspx Fri, 09 Mar 2012 19:16:14 GMT kbarticle24 This article reviews the common categories available for rule creation in the Social Media Command Center. Common Events http://support.ad-mays.com/KB/a23/common-events.aspx Fri, 09 Mar 2012 19:01:50 GMT kbarticle23 This article lists some of the more common entities appearing in the live feed of the Social Media Command Center. Location Type Examples http://support.ad-mays.com/KB/a22/location-type-examples.aspx Fri, 24 Feb 2012 21:46:44 GMT kbarticle22 This article gives examples of locations available for use in the Social Media Command Center. Common Entities http://support.ad-mays.com/KB/a21/common-entities.aspx Fri, 24 Feb 2012 21:22:38 GMT kbarticle21 This article lists some of the common entities present in the Social Media Command Center. Rule Creation Without Filters http://support.ad-mays.com/KB/a20/rule-creation-without-filters.aspx Wed, 15 Feb 2012 17:17:04 GMT kbarticle20 This article summarizes the other tags available in rule creation, outside of the ones listed in Other Methods of Rule Development. These are tags that can be queried using filters, and it is recommended that that method is used instead. Type Tag Identifiers http://support.ad-mays.com/KB/a19/type-tag-identifiers.aspx Wed, 15 Feb 2012 16:55:11 GMT kbarticle19 This article reviews all possible type tag identifiers and their meaning, for use in the Social Media Command Center. Language Codes http://support.ad-mays.com/KB/a18/language-codes.aspx Wed, 15 Feb 2012 16:39:38 GMT kbarticle18 This article gives a list of all the currently streaming languages and their corresponding language codes for the Social Media Command Center.